Direct channels
Each inbox is monitored by a real person. Pick the one that matches your inquiry — it'll get to the right place faster.
Customer support
Account issues, broker sync problems, missing trades, feature questions, or anything else about using Tradevada.
support@tradevada.com →Billing & subscriptions
Invoice requests, refunds, plan changes, payment problems, tax documents, or VAT/GST questions.
billing@tradevada.com →Security disclosures
Found a vulnerability, suspect a breach, or want to coordinate disclosure? Reach our security team directly. PGP available on request.
security@tradevada.com →Press & partnerships
Media inquiries, broker integrations, affiliate program, podcast appearances, or partnership proposals.
press@tradevada.com →Privacy & data requests
Data export, deletion requests, GDPR/CCPA inquiries, or questions about how we handle your trade data.
privacy@tradevada.com →Everything else
Product feedback, feature ideas, founder reachable for anything that doesn't fit a specific channel.
hello@tradevada.com →Send us a message
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Before you email…
Most common questions are covered in our documentation. You may find your answer faster there.
Help docs → System status →